ENDEAVOR BILLING POLICY

ATLANTA (292), MONROVIA (996), MT. MERIDIAN (526),

REELSVILLE (672), AND POLAND (986)
 

Bills are due on the 1^st of each month and are considered past due after the 17^th of each month. On the 18^th, any balance not paid is considered delinquent and a late fee is assessed. After approximately eight (8) business days, service(s) may be disconnected if no payment is received or payment arrangements have not been made.

COATESVILLE (386), EMINENCE (528), AND PATRICKSBURG (859)
 

Bills are due on the 10^th of each month and are considered past due after the 27^th of each month. On the 28^th, any balance not paid is considered delinquent and a late fee is assessed.  After approximately eight (8) business days, service(s) may be disconnected if no payment is received or payment arrangements have not been made.

CLOVERDALE (795)
 

Bills are due on the 20^th of each month and are considered past due after 17 days. On the 18^th day, any balance not paid is considered delinquent and a late fee is assessed.  After approximately eight (8) business days, service(s) may be disconnected if no payment is received or payment arrangements have not been made.

RECONNECT FEES, EQUIPMENT CHARGES AND RETURNS,
and COLLECTIONS

RECONNECT FEE*

•   $50.00 reconnect fee must be paid within fifteen (15) days of disconnection before the service can be turned back on together with any past due charges.

DISCONNECTED CUSTOMER EQUIPMENT CHARGES*

•    Fifteen (15) days after disconnection the following charges will be added to a customer’s past due balance for equipment that has not been returned to Endeavor: $134.95 charge for non-returned modem; $225.00 for a regular settop box; $375.00 for a DVR settop box; $10 for each remote; and $25 for each power supply cord.

•   To reestablish service more than fifteen (15) days after disconnection a new service order charge of $70.00 will apply and a new security deposit of $100.00 will be required on any equipment provided to customer for high speed internet/television service.

EQUIPMENT RETURN

•   Customers have 120 days from the disconnection of service to return any equipment including modems, set top boxes (TV receiver boxes), remotes, etc. 

•   If the equipment is returned before the 120 day deadline, the customer’s past due balance will be reduced by the corresponding amounts listed above.

COLLECTIONS

•   120 days after the disconnection of service, an account with a past due balance will be sent to a collection agency.

•   When an account enters the collection process, all equipment becomes the  property of the customer. Endeavor will not accept the return of any equipment past this date nor will it utilize this equipment for future services.

For your convenience in making payments, we take Visa, Discover and MasterCard and offer Autopay, which debits your savings, checking, or Visa, Discover, or MasterCard account for the amount of your monthly bill. You may also access and pay your bill on-line by going to www.weEndeavor.com and clicking on “Pay Your Bill Online”.

If you wish to contact us at anytime, please call Endeavor Communications at 765-795-4261 during business hours, write to us at Endeavor Communications, PO Box 237, Cloverdale, IN 46120, or email us at customer.service@weEndeavor.com. This policy concurs with the Rules, Regulations and Standards of Service for Telephone Utilities of Indiana.

*Subject to change based on credit history.